Privacy Policy
Release date: December 23, 2023
Update time: December 23, 2023
Effective date: December 23, 2023
Internet Speed Test Master (hereinafter referred to as "we") respects the privacy of its users (hereinafter referred to as "you") and has formulated this privacy policy to commit to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information and how you choose to use and disclose your personal information. We encourage you to read this Privacy Policy carefully before using our applications ("Software" or "Applications") or services ("Services").
This privacy policy will help you understand the following:
I. Introduction
2. How we collect and use your personal information
3. How we share, transfer and publicly disclose your personal information
4. How we protect your personal information
5. How do you manage your personal information?
6. How we process personal information of minors
7. How to store personal information
8. How to contact us
9. Supplementary Provisions
I. Introduction
1. We may revise this policy from time to time in accordance with laws, regulations or business adjustments. When there are major changes to this policy, we will display the changed content to you through prominent prompts or messages after the version is updated. Major changes referred to in this policy include but are not limited to: major changes in our service model, such as the purpose of processing personal information, types of personal information processed, how personal information is used, etc.; major changes in our control, etc. Such as changes in owners caused by mergers, acquisitions, reorganizations, etc.; changes in the main objects of personal information sharing, transfer or public disclosure; significant changes in your rights to participate in the processing of personal information and the way in which they are exercised; our responsible department responsible for handling personal information security , contact information and complaint channels change, etc.
2. You need to understand that only if you confirm and agree to the changed Privacy Policy, we will collect, use, process and store your personal information in accordance with the changed Privacy Policy; you have the right to refuse to agree to the changed Privacy Policy, However, please be aware that once you refuse to agree to the changed privacy policy, you may be unable or unable to continue to fully use the relevant services and functions, or you may not be able to achieve the intended service effects of the product.
3. Please understand that we do not encourage users under the age of 18 to use it. If you are a minor under the age of 18, please do not register to use it. If you are a minor under the age of 18 but have already registered an account, you can obtain the contact information through point 8 (How to Contact Us) and contact us for processing.
2. How we collect and use your personal information
1. Please understand that we will collect and use your personal information in accordance with the principles of legality, necessity, and transparency and for the purposes stated in this policy. As our business develops, there may be adjustments and changes to the functions of the application and the services provided. In principle, if we use your personal information for other purposes not specified in this policy, when the new functions or services are related to the functions or services we currently provide, the personal information collected and used will have the same purpose as the original processing purpose. Directly or reasonably related. In scenarios that are not directly or reasonably related to the original purpose of processing, if we collect and use your personal information, we will inform you again in a reasonable manner and obtain your consent.
2. To ensure your normal use of our services, we will collect your device information (device model, operating system, read SD content, unique device identifier, version number of this app, network access method, type and status, Log information such as operation logs and service log information (such as the information you search and view within the software, service failure information, referral URLs, etc.). This type of information is basic information that must be collected to provide services (see 4.5 for specific instructions) Detailed description).
3. For details, please refer to the Apple operating system application permission list.
No need to obtain special permissions
4. Generally, we will collect and use your personal information in the following scenarios:
4.1 Account registration and login
When you register and/or log in to your account, in order to help you complete the registration and/or log in, you are required to provide your mobile phone number or third-party account information. We will verify whether your account is valid by sending a SMS verification code and use it to create or log in. Account; you need to understand that the matching result of mobile phone number and verification code is your personal sensitive information. We collect this type of information based on the requirements of laws and regulations. If you refuse to provide it, you may not be able to register an account and use related products and/or services. Function.
4.2 Trading function
When you purchase membership services, you need to use the payment function; then we will collect the order information generated when you pay, such as: payment method, payment amount, payment merchant, payment order number, payment time, and payment status.
We collect this information to help you successfully complete your transaction, ensure your transaction security, and subsequently query order information and provide customer service. We will do our best to ensure the security of this information and will not disclose it to outsiders or use it for any other purpose.
Here, we need to specifically explain to you that when you pay with a bank card, you can enter the bank card number and click on the Service Agreement - Bank Agreement/Lianlian Payment Service Agreement/Privacy Policy to understand the details before paying.
4.3 Feedback
If you have any feedback about this product and/or service, you can provide feedback through "Feedback" in the App. You need to provide a description of your opinion to help us understand the problems you raised and find corresponding solutions. In order to provide timely feedback on your comments, you need to provide us with your mobile phone number so that we can contact you in time and solve the problem. If you refuse to provide it, we may not be able to provide you with timely feedback on the results of your complaint, appeal or consultation.
4.4 Your personal information collected indirectly from third parties
When some of our products or services are provided by or jointly provided by third-party business partners, in order to conduct necessary and reasonable business, we may collect some of your information indirectly from some business partners, other parties' use of our products and /or information provided about you during the service.
We will strengthen the security of personal information (including sensitive information reporting, encrypted storage of sensitive information, access rights control, etc.). We will use no less protective means and measures than we use for our own users' personal information to protect indirectly obtained personal information.
4.5 Provide you with security functions to ensure you use products/services more safely
In order to provide you with more secure and trustworthy products and usage environments, and to protect the personal and property safety of you or other users or the public from cyber attacks/intrusions, cyber fraud, phishing websites, website vulnerabilities, computer viruses and other security risks, To better prevent and identify violations of laws, regulations and platform rules, and provide high-quality, reliable services and information, we will collect information about the products or services you use and how you use them, and associate or integrate this information. include:
Collect your device information (device model, operating system, read SD content, unique device identifier, login IP address, version number of this app, network access method, type and status, operation logs, service log information (such as your Log information such as information searched and viewed within this software, service failure information, referral URLs, etc. This type of information is basic information that must be collected to provide services.
Device information: We will receive and record information related to the device you use (including device model, operating system version, device setting identification code, unique device identifier, network device hardware address and other software based on the specific permissions you have granted during use). Hardware feature information), device location-related information (such as IP address, WLAN access point, base station, geographical location information). Please note that this information is the basic information we must collect to provide services and ensure the normal operation of our products;
Log information: We will collect your relevant network log information, including App crashes, system activity information, device networking status, browsing records, click records, software usage records and IP address information. We collect the above information in order to better use it for security maintenance and optimization of this product and/or service, and to provide you with a better user experience. The above log information is basic information collected to provide services. If you do not want the above log information to be collected by us, it may cause us to be unable to provide you with normal services;
Please note that individual device information, log information, etc. are information that cannot identify a specific natural person, so individual device information and log information are not "personal information" as referred to in this policy. If we combine such non-personal information with other information to identify a specific natural person, or combine it with personal information, such non-personal information will be treated as personal information during the period of combined use, unless we obtain your authorization. Unless otherwise provided by laws and regulations, we will anonymize and de-identify such personal information;
Other information: In order to prevent malicious programs and necessary for safe operations, we will collect application sources, transaction information, device information, and relevant crash log information, and then comprehensively judge your account and transaction risks, conduct identity verification, detect and prevent security incidents, and Take necessary recording, auditing, analysis, and disposal measures in accordance with the law.
4.6 Exceptions to consent
According to laws and regulations, your consent is not required for the collection and use of your personal information in the following situations:
(1) Relevant to the performance of obligations stipulated in laws and regulations;
(2) Directly related to national security and national defense security;
(3) Relevant to public safety, public health, and major public interests;
(4) Relevant to criminal investigation, prosecution, trial and judgment execution;
(5) To protect your or other users’ life, property and other major legitimate rights and interests but it is difficult to obtain your consent;
(6) The personal information involved is disclosed to the public by you yourself;
(7) Personal information is collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
(8) Necessary to enter into and perform a contract at your request;
(9) Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;
(10) Other situations stipulated in laws, regulations and regulatory policies.
3. How we share, transfer and publicly disclose your personal information
1. Share
We will not share your personal information with any third-party companies, organizations and individuals unless one or more of the following circumstances exist:
1.1 Based on your own request or with your express authorization or consent in advance;
1.2 Relevant to our performance of obligations stipulated in laws and regulations;
1.3 Directly related to national security and national defense security;
1.4 Directly related to public security, public health, and major public interests;
1.5 Directly related to criminal investigation, prosecution, trial and judgment execution;
1.6 To protect your or other individuals’ life, property and other major legitimate rights and interests but it is difficult to obtain your consent;
1.7 Your personal information disclosed to the public by yourself;
1.8 Personal information is collected from legally publicly disclosed information, such as through legal news reports, government information disclosure and other channels.
1.9 Sharing with partners: In order to provide you with more complete and high-quality products and services, some of our services will be provided by partners. We may share some of your personal information with our partners to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and we will only share personal information necessary to provide services. We will take reasonable security control measures for the software toolkit (SDK) and application program interface (API) used by partners to obtain information to protect data security. At the same time, in the cooperation agreements signed with our partners, we will clearly require them to comply with relevant laws and regulations to protect and process your personal information. We will require that our partners have no right to use the shared personal information for any other purpose.
2. Transfer
In principle, we will not transfer control of your personal information to other companies, organizations and individuals, except in the following circumstances:
2.1 Based on your own request or with your explicit consent or authorization in advance;
2.2 Relevant to our performance of obligations stipulated in laws and regulations;
2.3 Directly related to national security and national defense security;
2.4 Directly related to public security, public health, and major public interests;
2.5 Directly related to criminal investigation, prosecution, trial and judgment execution;
2.6 To protect your or other individuals’ life, property and other major legitimate rights and interests but it is difficult to obtain your consent;
2.7 Your personal information disclosed to the public by yourself;
2.8 Collect personal information from legally publicly disclosed information, such as through legal news reports, government information disclosure and other channels;
2.9 Transfer in the event of company merger, acquisition or bankruptcy liquidation, or when the operating entity changes.
Please be aware that if transfer is necessary for the above reasons, we will inform you of the purpose, type, and transferee of the transferred information before the transfer (if sensitive information is involved, we will also inform you of the content of the sensitive information involved), and Transfer with your consent, unless otherwise provided by laws and regulations.
3. Public disclosure
3.1 Public disclosure refers to the act of releasing information to society or unspecified groups. Except for necessary disclosures due to necessary matters such as penalty announcements and display of relevant information for illegal accounts, fraud, etc., as well as the content you publicly publish, we will not publicly disclose your personal information. If public disclosure is required, we will inform you of the purpose and type of the publicly disclosed information before public disclosure (if your personal sensitive information is involved, we will also inform you of the content of the sensitive information involved), and after obtaining It will be publicly disclosed after your authorization and consent, except as otherwise provided by laws and regulations or as otherwise agreed in this policy;
3.2 For your personal information that is publicly disclosed, we will promptly and carefully review its legitimacy, rationality, and legality after receiving the public disclosure application, and adopt the strictest personal information security measures during and after public disclosure. protective measures and means to protect it.
4. Exceptions to sharing, transferring, and publicly disclosing your personal information
Please be aware that according to laws and regulations, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent in the following circumstances:
4.1 Directly related to national security and national defense security;
4.2 Directly related to public security, public health, and major public interests;
4.3 Directly related to criminal investigation, prosecution, trial and judgment execution; or in accordance with the requirements of laws and regulations, administrative agencies or public prosecutors and other competent authorities;
4.4 To protect your or other individuals’ life, property and other major legitimate rights and interests but it is difficult to obtain your consent;
4.5 Personal information is disclosed to the public by yourself or collected from legal public channels (such as legal news reports, government information disclosure, etc.);
4.6 As necessary to sign and perform relevant agreements or other written documents with you;
4.7 Other situations stipulated by laws and regulations.
4. How we protect your personal information
1. We attach great importance to the security of your personal information and will strictly abide by relevant laws and regulations. We will strive to take reasonable security measures (including technical and management aspects) to protect your personal information and prevent the personal information you provide from being used improperly. or unauthorized access, public disclosure, use, modification, damage, loss or disclosure.
2. We will use encryption technology, anonymization processing and related reasonable and feasible means that are no lower than those of industry peers to protect your personal information, and use security protection mechanisms to prevent your personal information from being maliciously attacked.
3. We will establish a dedicated security department, security management system, and data security process to ensure the security of your personal information. We adopt a strict data use and access system to ensure that only authorized personnel can access your personal information, and conduct security audits of data and technology in a timely manner.
4. Although the above reasonable and effective measures have been taken and the standards required by relevant legal regulations have been complied with, please understand that due to technical limitations and various possible malicious means, in the Internet industry, even if we do our best to strengthen security Measures cannot always guarantee 100% security of information. We will try our best to ensure the security of the personal information you provide to us.
5. You know and understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to not disclosing your account information and related personal information to others. If you find that your personal information, especially your account information, has been leaked, please contact customer service immediately so that we can take appropriate measures according to your application.
6. We will formulate an emergency response plan and immediately activate the emergency plan when a user information security incident occurs, and strive to prevent the impact and consequences of these security incidents from expanding. Once a user information security incident (leakage, loss) occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and you can take precautions on your own and risk reduction recommendations, remedies for you. We will promptly notify you of event-related information through push notifications, emails, letters, text messages and related forms. When it is difficult to inform you one by one, we will issue announcements in a reasonable and effective manner.
5. How do you manage your personal information?
We attach great importance to the management of your personal information and do our best to protect your rights to query, access, modify, cancel your account, and complain and report your personal information, so that you can protect your privacy and information security.
1. Access to your personal information
You have the right to access your personal information unless otherwise required by laws and regulations or as otherwise required by judicial or administrative authorities. You can access your personal information yourself by:
1.1 Account information: If you wish to access or edit the personal information in your account, you can perform such operations through the "Me" page after logging in to your account;
1.2 Usage information: You can check your usage information through our product related pages;
1.3 Other information: If you encounter operational problems during the visit and need to obtain other personal information that cannot be obtained as mentioned above, you can contact us through customer service at any time. We will review the issues involved as soon as possible and respond promptly after having a dedicated person verify your user identity.
2. Correct or supplement your personal information
When you find that the information you provide us is incorrect, incomplete, or updated, you can make changes through the methods listed in "1. Access to your personal information" in this article. We will respond promptly after review.
3. Cancel account
You can cancel your account through "Account Cancellation" on the "My" - "Account Management" page. You know and understand that the act of canceling your account is irreversible. When you cancel your account, you will not be able to log in and out with that account. Use our products; all information under this account will be deleted or anonymized. If you have any questions during the cancellation process, you can contact customer service in time to solve it.
4. The right to withdraw consent
If personal information is processed based on your personal consent, you have the right to withdraw your consent. You can withdraw your consent by contacting us through [Me]-[Contact Us] in the app. After an individual withdraws his or her consent, the validity of the personal information processing activities performed based on the individual's consent before the withdrawal will not be affected.
5. Complaints and reports
If you think your personal information rights may have been infringed, or find clues that your personal information rights have been infringed, you can go to [Report] - [Select Report Type] to complain and report. We may refuse requests that are highly unrealistic. Or give us feedback on the situation you encountered through [Feedback].
6. In the following circumstances, we will not be able to respond to your request in accordance with legal and regulatory requirements:
6.1 Related to national security and national defense security;
6.2 Related to public safety, public health, and major public interests;
6.3 Related to criminal investigation, prosecution, trial and execution of judgments;
6.4 There is sufficient evidence that the personal information subject has subjective malice or abused his rights;
6.5 Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
6.6 Involving business secrets.
6. How we process personal information of minors
Our products and/or services do not encourage users under the age of 18 to register. Any minors under the age of 18 are not allowed to register a personal account and/or use our products and/or services. If you are a minor under the age of 18 If you have already registered an account, please obtain the contact information through point 8 (How to Contact Us) and contact us for processing. If we find that we have collected the personal information of minors, we will try to delete the relevant data as soon as possible and freeze the relevant accounts, and ask the guardians of the minors to fulfill their guardianship obligations.
7. How to store personal information
1. In accordance with the provisions of laws and regulations, we will store your personal information collected and generated during domestic operations within the territory of the People's Republic of China. At present, we will not transfer the above information overseas. If there is a cross-border transfer of personal information in the future, we will strictly abide by the relevant provisions of the laws and regulations of the People's Republic of China and obtain your explicit authorization.
2. Generally speaking, we only retain your personal information for the shortest period necessary to achieve the purpose. Personal information beyond the corresponding period will be deleted or anonymized for processing. However, under the following circumstances, we may change the storage time of personal information in order to comply with legal requirements:
2.1 To comply with the relevant provisions of applicable laws, regulations or policies and other normative documents;
2.2 To comply with decisions of administrative agencies or similar authorized organizations, judgments and rulings of judicial agencies, awards of arbitration agencies or other legal procedures;
2.3 We have reason to believe that we need to comply with relevant laws and regulations;
2.4 Reasonably necessary purposes to implement relevant service agreements or this policy, safeguard social and public interests, and protect the personal and property safety or other legitimate rights and interests of our customers, us or our affiliates, other users or employees and other third parties;
2.5 When operations cease, we will notify you through push notifications, website announcements, etc., and delete or anonymize your personal information within a reasonable period.
3. I would like to specifically inform you that the pictures/videos you edit and process in the app will only be stored locally on the mobile phone and will not be stored on our server. Please keep the edited files properly. If they are lost, we cannot Retrieve for you.
8. How to contact us
You can contact us through the following methods and we will respond to your request within 15 days:
1. If you have any questions, comments or suggestions about the content of this policy, you can contact us in "Settings" - "Feedback" or "Settings" - "Contact" in the App.
2. You can also contact us through the following information:
Contact: Data Protection Officer
Contact email: 2621379586@qq.com
9. Supplementary Provisions
The interpretation of this policy and dispute resolution shall be governed by the laws of the People's Republic of China. Any disputes related to this policy shall be resolved through friendly negotiation between the two parties; if the dispute cannot be resolved through negotiation, you hereby agree to submit the dispute to the Shenzhen Nanshan District People's Court.
If any provision of this Policy is held or held to be invalid by any court of competent jurisdiction, such provision will be removed from this Policy, but the invalidity of such provision shall not affect the validity of the remaining provisions of this Policy. The remaining provisions of this policy will continue to apply.
The titles of this Policy are designed for ease of reading only and do not affect the meaning or interpretation of any provision of this Policy.